Global Semiconductor Manufacturer

Annual Revenues

Annual Telecom Spend

Project/Problem To Be Solved

Customer migrated from POTS service to digital PRI services with ILEC prior to inTelesystems engagement. inTelesystems discovered that numbers were migrated to PRI but billing for “lines” continued – for almost 5 years.

inTelesystems Solution

dissected the events and identified service provider’s contribution to the problem. Escalated complaint to executive level. Authored all correspondence to compel acceptance of the position


Customer received a refund of $300K


Posted on

June 12, 2016