National Business Insurance Company

Annual Revenues

Annual Telecom Spend

Project/Problem To Be Solved

Customer migrated service from one carrier to another – previous carrier continued billing for services that were disconnected or ignored disconnect/billing stop requests.

inTelesystems Solution

Audited all services billings, resurrected historical communications, reconciled AP aging disputes, built case to establish improper customer service and support


Eliminated over $350K in carrier billing claims, secured over $250K in billing credits, reversed defensive position with carrier, settled final issues to close relationship without legal intervention required.


Posted on

June 12, 2016